Telematics Resident Manager

About the Company:

The company is an automotive supplier that operates in nearly 30 countries. They offer cutting-edge products and systems that contribute to lowering carbon emissions and developing intuitive driving.

Role:

• V-cycle support at the OEM as the bridge between customers and D&D team
• Specification discussion with the OEM
• Validation support at the OEM
• Field failure part analysis support at the OEM
• Good cross-functional team communication
• Managing the resident engineer’s team

Responsibilities:

• OEM interface
  • Interface with OEM D&D team to support all V-cycle product development and to collect OEM concerns and data.
  • Present the D&D feedback and status to the customer.
• Validation support and bug analysis
  • Participate in validation events on the OEM side.
  • Support product testing.
  • Collect product log for bug analysis.
  • Collect and analyze according to the D&D process part analysis procedures and respecting timing commitments from customers.
• Field failure part analysis with customer
  • Technically analyze the field parts with the D&D team support and present the analysis status to the OEM.
• Good cross-functional team communication
  • Customer feedback and technical analysis feedback should be communicated to various teams in the organization and solutions provided by them.
• Managing the resident engineers team
  • Build competency and career plan including training plan following business and company targets and employee expectations.

• Japanese & English: Business level communication skills
• Engineering Degree
  • Computer science and SW Master degree preferred
• Experience in R&D development activities
  • 5 to 15 years according to Manager/Leader/Engineer
  • More than 5 years in the automotive industry (Telematics field preferred)
• Focus on Customer
• Speak with facts and data
• Be agile
• Process, methods, & tools
• Development process
• Product Standard
• Technical training
• Creativity