Responsible for strategic planning of technical customer roadmap in alignment with our Product Planning strategy.
Understands and influences customer roadmaps and audio/active sound management product plans worldwide
Be the technical champion for the customer: develop compelling technical strategies that deliver market-leading customer value; create a plan for remarkable experiences with the right value proposition, that have customer and market appeal.
Identifies new business opportunities and recommends the right technical strategy to deliver growth
Establishes and builds relationships with OEM’s, partners and other key stakeholders.
Work with a cross-functional team to support new business pursuits and customer engagements
Identifies, formalizes, and communicates customer’s goals including technical specification and development timing
Identifies system level target pricing / costing in alignment with Business Team
Defines and initiates advance development studies/projects with customer in coordination and alignment with Division, customer account, and category team strategies / objectives
Ensures alignment with Product Line Manager (PLM), Engineering, and Customer Team organizations within Division
Plans and organizes project specific deliverables / technical submissions / presenting technical solutions in liaison with the customer and internal departments until system approval is achieved
Requirements
International Technical Sales Management and/or Commercial Account Management work experience within automotive OEMs, Tier 1 suppliers (Infotainment / Content providers (i.e. Pandora, XM/Sirrius) is desired)
Strong customer orientation while having the ability to balance and execute Division strategies and objectives within the context of the Company essence and values
Extensive experience in automotive systems preferably electronics and / or software based
Thinks and acts innovatively; equally comfortable challenging the status quo internally or at the customer to generate creative technical and commercial solutions to grow the business
Has the ability to lead a team in support of the company’s initiatives, including using tools to plan, budget, and manage cross-functional Customer Team activities independent of OEM customer, product and /or geographic region (as necessary)
Confidently and competently handles multiple demands, shifting priorities, and rapid change.
Interacts effectively with people from diverse backgrounds, overcomes barriers, and shows resilience in the face of adversity and failure
Customer Service orientation and responds promptly to customer needs and requests for service/assistance.
Have a comprehensive understanding of both the customers’ businesses and that of its market competitors to ensure that effective strategic solutions are provided
Fluent in Japanese and advanced English skills, verbal and written