Type
Industry
Category
Salary
Required language
Location
Visa
Description
Mission
Successful, sustainable and profitable business growth with Japan West accounts (Toyota, Mazda, Suzuki, Daihatsu) worldwide. Assuring high customer satisfaction on all QCDD (Quality, Cost, Delivery and Development) related items. Build customer strategies per customers, guide sales team and stakeholders to accomplish acquisition.
Dimension & Organizational Magnitude
1.Revenue management - West accounts 700M / Year
2.Order Intake management -
3.EBIT management (Reimbursement, businesslink, SPV)
Organizational Management:
▪ Functional leading the team of customer managers and sales support for the respective customers
▪ Regular team meetings and reviews to assure business success
▪ Handle current 2020 sales (500 M EUR/Year) as well as future growth (700M EUR in +5 yrs)
▪ retain people, make working environment happy to work
Customer Management
▪ Achievement of all customer related targets (Sales, Order Intake, Reimbursements, Profitability, Price, Volume Forecast, Precision of relevant data) for respective JOEMs
▪ Act as escalation level for the respective executives in Japan
▪ Representing the business at the customers and represent the customers inside the organization
▪ Responsible for the commercial and contractual aspects of the customer relationship
▪ Aligning the customer-strategy, how to approach and grow with the customer, incl. how to defend the competition
▪ Maintain stakeholder analysis, communication matrix and overlooks customer management communication.
▪ Establishes and maintains network within customer management level.
▪ Supervise the performance of the programs and initiate corrective actions if required
Acquisition & Marketing:
▪ Heading strategic and operational acquisitions for respective customers
▪ Head of negotiations or set of guidelines on the role of the customer managers for its negotiations
▪ Heading the calibration of customer requirements and internal product strategy or platform
▪ Promotion of product harmonization through the sale of existing platforms
▪ Management and definition of the marketing elements for the customer, e.g. promotion, product-positioning, etc.
Planning & Control:
▪ Heading ww volume, revenue, SPV, and reimbursement. Planning and execution among stakeholders
▪ Heading or supervising of price maintenance
▪ Heading operational cash flow management (account receivables) and order processing (support to operations during allocation)
Commercial Activities :
▪ Review the sales price calculation and set targets based on BU goals.
▪ Responsible for profitable execution from daily sales activities.
▪ Create "business cases"
Technical Aspects:
▪ Reinforcement of the top unique features in customer communication. Identify the top technical properties, which can lead to acquisition success
▪ Drive the definition of the product and function roadmap in line to meet customer requirements. Cooperates with Program Management functions to enable production/function development which meets customer strategic objectives.
▪ Defend the product- and development costs by technical facts
Requirements
Required Knowledges (Technical, Specialized and/or Methodical)
Empowerment and delegation
Regional areas/Expert level
People management
Team & Expert Level
Coaching and developing people
Team & Expert Level
Driving for results
Regional scope, Expert level
ADAS Project Management tools & processes
(eProjects, PACT, Review, Project Planning, Controlling, Reporting …)
Regional areas & Advanced Level
Asia OEM vehicle development processes
Regional scope, Expert level
Automotive product development, series launch
Process,
Process, Experience scope, Expert level
Management Project Portfolio
Market, Expert level
Required ExperiencesSaito (Minimum)
Education / Certification
Degree in Economics, Engineering
Professional Experience
Automotive Research & Development Experience
Project Process Experiences
-5 yrs in automotive sales or marketing
-experience in more than 2 OEM customer management
Leadership Experience
- 3yrs leadership experience in international environment