Site Quality Manager

Mission:

• Monitor and validate the CONFORMITY of components, products / processes in production

• Customer interface for Quality Matters (current production)

• Ensure that the Quality System is respected – coaching site Managers to achieve customer satisfaction for Quality

Responsibilities:

• Manage Quality physical Indicators on the site as regional operation

• Develop and coordinate the site Quality Improvement plan following guidelines from Product Line, Regional

• Operation, Group and Product Group, and promote Quality Culture

• Ensure QRQC is well implemented and participate daily to the Plant QRQC and Plant Supplier QRQC

• Actively support the Site GM in the implementation of the 5 Axes in the site and lead the Total Quality improvement plan

• Manage Quality network in the site

  • SQA Technician management in the daily supplier incident management (5W2H) and QR validation

  • Challenge SQA network to obtain FTA in time and confirm PDCA action.

  • Manage the Quality PTM, in Launch team

  • Laboratory and calibration, when relevant

  • APU Quality Engineers & Technicians

  • Quality System Engineers & Technicians

  • Super-control / firewall

• Manage sorting companies (Work instructions, training, reporting, invoice validation…)

• Audit the Quality System periodically (Internal and support of Customer Audit)

• Participate in the project launch meetings

• For modifications, ensure the respect of the 4M procedure

• Represent Customer within a company on Quality matters (Communication / Escalation)

• Manage the quick responses for incidents (CLR-Logistic) Internally and with Customer, and support the team analysing the incidents.

• Contribute to, or, in the absence of R&D in the site, lead Warranty QRQC & warranty treatment activity (Detection, Communication, negotiation, warranty invoice validation)

• Represent Quality in Technical Committee when relevant (depending upon organisation defined in the CIP part 2) and / or Site Change Committee.

Budget Management: Yes

People management: 4

Qualifications:

• Engineering degree

• 5 years in Quality related role

• 10 years in operational position in Automotive

• Team management experience.

• Japanese and English : Mandatory