Quality Leader Japan (Automotive)

Overview:

• The Quality Leader will lead a team to interface with JOEM customers, suppliers, and various company departments to resolve quality problems and support strategic quality improvement activities.
• The Quality Leader will be responsible for building strong relationships with the quality organization in Japan and globally to ensure top-notch customer support and product performance through continuous improvement as measured by the customer.

Responsibilities:

• Direct Interface for day-to-day GE quality topics with JOEM by supporting /  implementing strategic action plans, Identify quality risks, develops mitigation plans and deploys suitable planning to meet all Quality initiatives
• Establish working relationship with the customers together with QKAM team and support launch initiatives as required to ensure successful product launch
• Lead and support quality investigations as needed and interface wit customers and/or suppliers as required
• Support QKAM as a Voice-of-Customer (VOC) to all relevant manufacturing sites as well as engineering centers
• Build positive relationships with both external and internal Engineering teams
• Solve various problems as an extension of the Plant teams as well as Divisional Quality
• Lead quality investigations as needed and interface with customers and/or suppliers as required
• Support quality improvement plans to drive improvements with customers as well as plants
• Evaluate customer quality metrics and identify continuous improvement opportunities
• Prepare APQP and customer specific PPAP requirements
• Establish and maintain quality system procedures and work instructions to support an effective quality system
• Carry out customer satisfaction visitations, warranty reviews and resolve customer quality issues;
• Managing APQP deliverables and supporting and executing safe launch activities
• Support the product warranty system ensuring feedback reaches responsible groups in the businesses and assures ownership and permanent corrective action to support the delivery of quality products that enhance customer satisfaction
• Co-ordinate the completion of 8D corrective and preventive action responses
• Lead and manage the Divisional Quality Team Member in Japan and support their daily job when needed.

• Bachelor degree in Engineering
• Minimum 10 years QC or QA experience in automotive
• Team management / supervisory experience
• Six Sigma Black Belt certification preferred
• Highly developed analytical and problem-solving skills
• Results, customer and change orientation
• Project management expertise required
• Native Japanese, fluent verbal and written English communication skills
• Strong interpersonal skills, willing to travel on short notice
• Knowledge of basic metrology, standard inspection methods, blue print reading, SQCN system, basic safety requirements, computer applications, TS requirements, APQP, SPC techniques, customer requirements
• Technical report writing skills - quality procedures, inspection instructions & result logs, PPM report o Diversity & ethics.